Tab Overview - Rewards

Rewards are used in the platform as a way of encouraging your Members to participate in your loyalty program. The platform supports a range of Reward types, which your Members can earn, typically by redeeming a certain number of Metrics, or by completing specific achievements or goals.

The Rewards tab on the Member Profile screen displays a list of Rewards that have been redeemed by this Member. This tab includes Rewards that the Member has redeemed, as well as any Rewards manually redeemed on their behalf by a Customer Service Representative.

Note: Rewards that were granted for free to the Member as an Award are displayed on the Awards tab.

If you use the optional Redemption approval workflow, you can review a Redemption, and either approve it or reject it. For details on this process, please see Approve or Reject a Redemption.

For this tab, you can also change the status of a Redemption. For details on this process, please see Change Redemption Status.

From this tab, you can also post a Redemption to a News Feed. For details on this process, please see Post Redemption to a News Feed.